Tag Archives: important

December 31, 2018

How To Choose The Right Restoration Company

Restoration projects can include cleaning up the damage from water/flooding, fire/smoke, biohazard/crime scene/trauma and wind/storms—as well as mold remediation and more.

When your home or business is in need of restoration, it can seem overwhelming. As you consider restoration needs, you’ll probably realize that there’s a lot to think about. What company should you choose? What company can you trust? What company is going to do the best job for your specific project?

As it turns out, there are three things you really need to consider before choosing a restoration company to get the job done right.

1. Is it a local company?
   1. By calling on a local company to get your restoration project done, you know they’ll be available quickly if you need them. If you choose a company that’s not local, and you end up with an unexpected problem, it could take hours for them to reach you. Choosing a local company, on the other hand, ensures that they’ll be ready right away if chaos occurs.
2. Does the company have good reviews?
   1. In today’s day and age, reviews are everything. When people are particularly happy—or particularly upset—about a service, they oftentimes go online to leave their feedback. That’s why it’s important to take a look at a restoration company’s reviews. If they have good ones, great! If not, it might be time to look for another company. And if they don’t have any reviews, that’s typically not a good sign either.
3. Is the company available 24/7?
   1. If something goes wrong with your restoration project in the middle of the night, you want to be able to reach someone. If not, it could make a world of difference in both the timing and the cost of the project. That’s why it’s important to find a restoration company that’s always reachable.

When you consider Calloway Cleaning and Restoration for your restoration project, you’ll soon realize that we fit the bill on all accounts.

We’re a local company, serving Kentucky, Indiana and Ohio (both Cincinnati and Dayton). We have great reviews—a 4.9-star rating after 242 reviews. And, last but not least, our trained technicians are on call 24/7 for all of your restoration needs.

What are you waiting for? Help is just a call-o-way! (513) 505-4656.

Believe it not, winter is knocking at the door. But before you get all snuggled up and cozy near the warm fire, it’s important to make sure that your home’s pipes are ready for what’s to come. If not, they can easily break or freeze, causing flooding all over your home. Keep reading to learn how to best prepare your pipes for the winter—and what to do if disaster strikes.

How can you prepare your pipes for the winter?
As winter rolls in, the temperatures keep dropping, which can lead to big problems if your pipes are unprepared. To prevent pricey damage from a broken, burst or frozen pipe, here are three simple steps to follow.

1. Insulate your water pipes.
   Many pipes throughout a home are prone to freezing as the temperature gets lower and lower. You can prevent this by adding a layer of insulation, simply by wrapping them with foam sleeves, heat tape or newspaper.
2. Occasionally run the water.
   By letting a trickle of water run through the faucets in your home, it’ll help prevent the water in the pipes from freezing.
3. Have your furnace checked.
   It’s very important to make sure your heating system is in good shape before the cold weather comes in. That’s because, if your furnace breaks in the middle of winter, your pipes are increasingly vulnerable to freezing temperatures.

What if your pipes still burst, break or freeze?
If you take every precaution and your pipes still burst, break or freeze this winter, it can easily lead to flooding throughout your home and can even damage the foundation structure.

How can Calloway Cleaning & Restoration help?
If you find yourself the unfortunate victim of a burst pipe this winter, don’t worry—because we’re here to help. At Calloway Cleaning & Restoration, we specialize in water damage restoration. We know that flooding can wreak havoc on your home and belongings. That’s why our trained technicians are on call 24/7. They arrive on the scene with powerful, state-of- the-art equipment that extracts the water from your home. We always work hard to make sure that your home is restored in a proper and timely manner. If you need help preparing your pipes for winter—or if your pipes have burst—simply pick up the phone. Help is just a call-o-way! Give us a call today at (513) 505-4656.

Do you have tile and grout anywhere in your home? Many people have it on their floors or walls, especially in their kitchen, bathrooms or even their swimming pool. Tile can look phenomenal in a home and it can really help bring it to life! But tile and grout can also get dirty very easily, which can cause some issues in your home. That’s why it’s important to keep it clean—and that’s where Calloway can help.

A complete tile and grout cleaning can completely change the look of your tiled spaces. Read on to learn three reasons that tile and grout cleaning is so important—and then call Calloway to help get the job done!

Why should you get your home’s tile and grout cleaned?

Although tile and grout can greatly improve a room’s appearance, it can quickly get dirty, which can easily become a mess and even lead to the spread of bacteria. Here are the main three reasons you should get your tile and grout cleaned.

1. Grout can hold mold and mildew.
2. Dust and dirt can easily accumulate in grout.
3. Grout can hold and spread bacteria, especially in bathrooms.

Ready to get your home’s tile and grout cleaned?

Tile and grout cleaning is one of our specialties at Calloway Cleaning & Restoration!

When it comes to tile on floors and walls, we use high-quality tile and grout cleaning chemicals and 200+ degrees of steam. We usually do tile and grout cleaning in bathrooms and kitchens, but we can work anywhere you have tile and grout. No matter what, we promise to make your tile look brand new—and usually in just one hour or less! When we’re done, your tile will look fresher than ever before, shining bright with a sparkle you’ll love. Plus, the mold, mildew, dust, dirt and bacteria will be gone!

What are you waiting for? Help is just a call-o-way! Give us a call today at 513-505-4656.

Ready or not, fall is right around the corner! The crisp air, the pumpkin aromas and the falling leaves are everywhere. Fall is a beautiful time of year—and it’s also the perfect time to get your home ready for the cooler months ahead. It’s important to know the top 3 things you can do now to get your home ready for Fall—so you won’t find yourself unprepared.

1. Make sure your pipes can handle whatever weather lies ahead.
   As the cooler weather approaches, your pipes can freeze and burst more easily. A burst pipe means a flood in your home—and no one wants that. To help ensure your pipes are prepared for Fall and Winter, it’s a good idea to call a professional who can make sure that your pipes are strong enough and well-prepared enough to take on any impending weather.
2. Don’t forget to have your air ducts cleaned.
   Having clean air ducts isn’t just good for your home’s air quality—but dirty air ducts can also be a fire hazard. As the cooler months sneak up on us, it’s important to make sure your air ducts are as clean as they can be—for the sake of you and your entire family.
3. Make a good impression at holiday parties with clean carpets.
   With lots of holiday parties coming up this Fall and Winter, it’s the perfect time to get your carpets cleaned. Clean carpets not only look and smell great—but they also set the tone for the rest of your house. Clean carpets in your house means happy guests in your house!

Ready to begin preparing your home for Fall? At Calloway Cleaning and Restoration, we specialize in pipe examination, air duct cleaning and carpet cleaning. We’re ready and waiting to help your home become the safest, cleanest home around—just in time for the cooler months.

Give us a call today at 513-505-4656!

We get our carpets cleaned. We get our air ducts cleaned. And we try our best to keep the rest of our houses clean as well. But what about keeping our upholstery cleaned? Upholstery is defined as the material used to cushion and cover furniture. And sometimes, it’s easy to forget about! But it shouldn’t be neglected for long. Read on to learn the top three reasons that upholstery cleaning is an absolute must—and how Calloway can help.

Why is upholstery cleaning so important?

Just from daily life, our upholstery absorbs all kinds of debris—including dirt, dust, animal fur, food particles and more. Over time, this can take a toll on not only the furniture itself, but also the condition of a house, as well as the health of the people living there. Here are the top three benefits of upholstery cleaning.

1. It promotes better health.
   As our upholstery collects dirt and debris, this can easily harm our health. Without proper cleaning, upholstery can create bacteria and fungus, which can lead to health problems and allergies for anyone living in—or visiting—the home. In addition, unclean upholstery can begin to produce a foul odor that can permeate throughout your home very easily.
2. It increases a home’s air quality.
   Air quality in a home is very important. If the air quality is poor, that means mold, mildew and allergens can grow and spread. Getting your upholstery cleaned, however, helps strengthen the air quality in your home.
3. It just looks better!
   When people walk into your home, they’ll notice so much about its appearance right away. One of the big things they’ll notice quickly is the look of your upholstery. By getting it professionally cleaned, it’ll look much nicer and more impressive to guests. Plus, getting upholstery professionally cleaned is proven to make your furniture last longer too. You can’t argue with that! Upholstery cleaning on your to-do list? Trust the professionals at Calloway

At Calloway Cleaning and Restoration, our team of professionals is detail-oriented, quality-driven and IICRC-certified upholstery cleaners.
We work with all types of upholstery material—microfiber, synthetic fiber, nylon fabrics, cotton, Hatian cotton, leather and many more. No matter what material, we promise to restore your furniture to like-new condition quickly and easily with our high-tech equipment.

Our steam cleaning process is simple but effective. First, we pre-treat the upholstery to loosen up soil. Then, if it’s necessary, a spot treatment is added. Finally, all upholstery is steam cleaned with vacuum extraction.

Plus, if fabrics are delicate, we use a specific cleaning method that uses a low-moisture application to prevent dye transfer, bleeding colors and shrinkage. A dry-cleaning solvent is then sprayed on and rubbed in with a horse-hair brush, and then it’s vacuum extracted.

When we’re finished, we’ll examine each piece of furniture with you to make sure it’s cleaned and cared for to your satisfaction.

Ready to get started with upholstery cleaning? Give us a call today at 513-505-4656!

Air ducts are one of those things in a home that can easily be neglected.  You don’t see them often (or maybe not at all), so it’s easy to forget they exist.  But if you’re experiencing any allergic reactions or asthma symptoms, or if you feel like the air quality in your home could be improved, it could easily be due to air ducts that need to be cleaned.  Read on to learn all about air ducts in your home, as well as how often and why they need cleaned.

What are air ducts?

Air ducts are the pathways in which air travels throughout your home. These ducts are associated with heating, ventilation and air conditioning systems. They’re the way air circulates throughout a structure—which is why it’s so important to keep them clean.

What is air duct cleaning?

Air duct cleaning is the cleaning of air ducts throughout a home. It’s the process of removing dust and other contaminants that accumulate in the ducts over time.

Why should you have your air ducts cleaned?

Because air ducts are often out of sight (behind walls or above ceilings), they can be easy to forget about. But neglecting your air ducts can cause long-term problems that are too costly to ignore.

There are two main reasons to have your air ducts cleaned on a regular basis.

1. It increases indoor air quality.
   Over time, air ducts can become contaminated with dust, pollen and other debris. In addition, if there’s any moisture in an air duct, mold can easily grow, which can then be released into the living space of a home. Allergic reactions and asthma symptoms can then follow. However, cleaning air ducts can help minimize dust and allergens, which helps minimize the risk of allergic reactions and asthma symptoms for people in the home.
2. It increases heating and cooling system efficiency.
   Cleaning air ducts can greatly improve your home’s heating and cooling systems’ efficiency, giving this equipment a longer life span and saving you money on your utility bills.

How can Calloway Cleaning and Restoration help with air duct cleaning?

Did you know that, in order to maintain the optimal air quality in a home, air ducts should be cleaned every four years? If your air ducts are due for a good cleaning, look no further than the experts at Calloway Cleaning and Restoration.

We use a simple six-step process that will have your home’s air ducts cleaned quickly and thoroughly. Our crews use cameras to check the condition of the air ducts before cleaning—and then again after cleaning to ensure that all dirt has been removed. When we’re done, you’ll be left with 99.9% clean air coming out of the air ducts and back into your living space.

So, if you haven’t had your air ducts cleaned in the past four years or you’ve started to smell a musty odor in your home, it’s time to call in the experts at Calloway Cleaning and Restoration.
Give us a call today at 513-505-4656!

If you’re one of the many people who has experienced a failed sump pump, you know how frustrating this can be. But before you lose your cool, take a deep breath and simply keep reading. You’ll learn all about what’s going on and how you can get it fixed quickly and easily.

What is a sump pump?

A sump pump is a pump that’s used to remove accumulated water in a water-collecting sump basin, most often found in the basement of a house. Sump pumps eliminate moisture and prevent flooding.

Although not all houses have sump pumps, houses that are likely to flood usually have one. If you live in a city that’s prone to heavy rains or you live in a low area (like at the bottom of a hill), a sump pump is a particularly good piece of equipment to have in your house.

What causes a sump pump to fail?

There are four main reasons that a sump pump can fail.

• Power failure: The most common reason that a sump pump fails is because of power failure. Some sump pumps have a battery backup, which is especially helpful when the main power is out for an extended period of time.
• Switch problems: Another reason a sump pump can fail is due to switch problems. This happens when a sump pump moves out of its position inside the basin, which makes the float ineffective. The float ensures that the on/off switch operates correctly. Without the switch and the float arm mechanisms operating effectively, a sump pump won’t work.
• Improper installation: The third reason that a sump pump fails is because of improper installation. If the manufacturer’s instructions aren’t followed to a T, severe water damage can happen. There are three things that most manufacturers require: (1) a check valve installed on the discharge line, (2) the drilling of a small air relief hole in the discharge line and (3) that the sump pump pit is not set in dirt or gravel. If these three rules are followed during installation, sump pumps usually work well.
• Lack of maintenance: The final reason sump pumps can fail is due to lack of maintenance. Many manufacturers recommend that the pump is run at least every two to three months, and that this is always completed just before the rainy season hits. When testing your sump pump, it’s important to go outside and make sure that it’s releasing water. When the motor is running, listen for any unusual noises. It’s also important that the battery on the backup sump pump is replaced every two to three years. This maintenance is usually super-easy and helps you save money in the long run by either letting you avoid replacing your sump pump or allowing you to avoid an expensive project due to water damage.

If your sump pump does fail and the water level rises too high, many sump pumps have a simple, battery-powered water alarm that goes off to let you know.

What should you do if your sump pump fails?

If your house has suffered water damage due to a failed sump pump, our experienced team at Calloway Cleaning and Restoration is here to help. Before water can wreak havoc on your home and belongings, give us a call.

At Calloway Cleaning and Restoration, we know that reaction time is critical and that we must act quickly to best minimize any damage. That’s why our expertly-trained technicians are on call 24/7. First, we’ll contact you within 15 minutes of your call, let you know what to do until we arrive and then quickly be on our way to your house with our powerful, state-of-the-art equipment that extracts the water from your house. Plus, we’ll help you get your sump pump back up and running like new.

Don’t let a failed sump pump ruin your day! At Calloway Cleaning and Restoration, it’s our mission to help. Give us a call any time at 513-505-4656! 

Are you one of the many people in America who have mold growing in your house? Unfortunately, mold is a problem that people have been dealing with for years. Read on to learn why mold grows, the health problems it can cause as well as how to successfully get rid of it.

Why is mold growing in your house?

When mold shows up outside, it’s actually a good thing. It’s a normal part of nature, as it breaks down dead organic matter (including fallen leaves and dead trees). But when you see mold indoors, it’s another story.

Mold grows indoors when surfaces are wet. Mold won’t grow if moisture is not present. This moisture can be due to condensation, water leaks (which can often happen because of leaking pipes) or many other reasons. When something in your house is wet for 24 to 72 hours, mold can easily begin to grow.

Can mold cause health problems?

The short answer is: yes!

Mold can easily produce allergens, irritants and potentially toxic substances. If you touch or inhale any mold, it can trigger allergic reactions, including sneezing, runny nose, red eyes and skin rashes.

Even if you aren’t allergic to mold, it can still easily irritate your eyes, skin, nose, throat and lungs. Plus, the higher the level of mold in your home, the more likely you are to experience coughing, sore throat, headaches, diarrhea, vomiting, brain fog, dizziness and lack of energy.

How can you get rid of mold in your house?

If you detect mold in your house, the key is to act quickly. Mold damages whatever it grows on—and the longer it grows, the more damage it can cause. It’s important to take care of mold as soon as possible so you can prevent damage to your home and belongings, save money and avoid potential health problems.

Indoor mold growth can most likely be controlled by cleaning up the mold and then getting rid of the moisture that allowed it to grow in the first place.

So, once you suspect mold in your house, where do you begin? A great first step is to call a professional mold remediation service, such as Calloway Cleaning and Restoration. Mold remediation is one of our specialties! We’ll handle your mold problem in three simple steps.

1. We’ll conduct a thorough inspection. Our trusted mold remediation experts will thoroughly inspect your house to find out exactly what is causing the mold problem.
2. We’ll give you a free estimate. If we find mold in our inspection, we’ll give you a quick, easy estimate for the mold remediation work we recommend.
3. We’ll perform mold remediation. Our in-depth mold remediation service will restore your house back to the way it used to be—before that pesky mold came along.

If you’ve recently suffered water or flood damage, have started to detect a musty odor or simply just believe you have mold in your house, it’s time to call Calloway Cleaning and Restoration. Our professional mold remediation experts are ready to help you eliminate your mold problem once and for all. Give us a call today at 513-505-4656! 

Carpets are an important aspect of your home. Keeping it clean should be your priority as this allows you to have a carpet that lasts a long time and keeps that new feel. Let us now look at why your carpets get dirty in the first place.

Calm down and just think of the things that could stick to the fiber of your carpet. Many homes have carpets that run from wall to wall. People have the habit of walking right in with their shoes on. You might have exquisitely polished shoes but can you say the same about the bottom of your shoes?

Similarly, you have children in your home. You can teach them discipline by making them remove their shoes outside but they are children after all. There will be times when they just run in with their shoes on.

Your pets are as innocent as your children are. They do not know what is right and what is wrong. They might just walk into the room on a rainy day and make a mess of your carpet. These are things you might just be able to control. However, there are certain things that can be beyond your control.

You have dust, dirt, human and pet hair, and many other minute impurities like pollen that stick to the fiber of your carpet

Please see below the importance of keeping your carpets clean.

• Save Money: Your carpets are not cheap, it is imperative that you take care of them so that they last long. Cleaning it regularly ensures that you safeguard your investment. Cleaning the carpet is way less expensive than replacing it with a new one.
• Cleanliness is next to Godliness: This is a very old saying but it still holds good today. Imagine the impression you create on your business clients if you have dirty carpets in your office. The same applies to your home. The best way to maintain the looks of the carpet is to vacuum clean it every week. You can also get the help of professionals to do the job for you. Some stains can be stubborn but professionals have the requisite tools to handle them.
• Have a carpet that smells nice: In spite of all the precaution, you might still spill some coffee or oil on the carpet unintentionally. Your little one might urinate or vomit on it. These things are things beyond your control. Steam cleaning the carpet is the right way to keep it smelling nice. It is undoubtedly a professional’s job.
• Do not allow the allergens / bacteria to spread: No one cleans carpets on a daily basis. It is natural that allergens and bacteria can accumulate on the carpets over time. The warmth of the carpet provides the perfect breeding ground for bacteria. Regular cleaning can eliminate germs from the scene. The risk of spreading bacteria is multiplied especially when you have kids and pets in the house.

How do you keep the carpets clean?

The best way to do so is to contact a professional and entrust the job to them. They have the necessary tools and the expertise to handle the toughest of stains. As far as vacuuming is concerned, you can do that at home. It does not take much of an effort to get rid of surface dirt. The method of cleaning depends on the type of carpet you have in your home. You are able to vacuum all types of carpets. However, there can be touch stains and other issues with your carpet that might require extra attention and care, which you might not be incapable of providing without professional help. 

Flooded basement. Burst pipe. Failed sump pump. Overflowing toilet, bathtub, sink or drain. There are so many things that can happen to cause water damage in your home. And no matter how water damage happens, one thing’s for sure: It’s a stressful situation for any homeowner.

If water sits in your home too long, it can permanently damage your belongings or lead to mold buildup. That’s why reaction time is critical. To minimize the damage, water removal must happen very quickly—and it must be done by an expert. Read on to learn two simple steps for how to best handle water damage, just in case you ever find yourself in this unfortunate situation.

1. Turn off the main water supply. If you find that a pipe has burst, your toilet or sink has overflowed or your refrigerator, washing machine, hot water heater or dishwasher has leaked, it’s important to turn off the main water supply. This will ensure that any appliances that use water will no longer work until the water is turned back on, and that any repairs can be done.
2. Call Calloway Cleaning and Restoration. At Calloway, we specialize in this! No matter how much or how little water damage you find in your home, we’re here to help restore your home back to its original condition. We have more than 25 years of experience in water restoration with numerous certifications. Our friendly water technicians are experts in water removal. Even better? They’re on call 24/7. That means that any time you call, we promise you’ll get a call back within 15 minutes so we can properly assess the situation. And, our water removal experts will advise you about how to minimize the water damage until they arrive, which is always in three hours or less. Once they arrive, you can feel confident, knowing that our trained technicians always have the most powerful, state-of-the-art equipment to extract the maximum amount of water from your home. Best of all, we handle everything. If a plumber is needed, we’ll help you get in touch with one. If an insurance claim needs to be filed, we’ll work directly with your insurance company to make sure you’re taken care of.

Next time you find yourself tackling water damage in your home, take a deep breath and give us a call. This is our specialty, so let us take care of the mess! Simply call Calloway Cleaning and Restoration any time at 513-505-4656. You won’t be disappointed!