- Contact Us
At Calloway Cleaning & Restoration, we specialize in making your home or business in look great, feel amazing and be healthy for everyone who lives or works there. When you work with Calloway Cleaning & Restoration, you can rest easy, knowing that we’re a committed and reputable leader in the Water Extraction service industry. Quality service and superior customer care are just the beginning! Experience the magic of Calloway Cleaning & Restoration today when you dial 513-505-4656. We are only a Call-O-Way!
Time is of the essence when you have water damage. Calloway Cleaning & Restoration in will respond quickly to all of your water extraction needs. In only a small matter of time, you can be facing serious mold issue as well as structural damages if the damages are not addressed and the water is not extracted immediately! Rest assured though, there is no job that is too big or too small for our water extraction experts to handle. We have done it all and seen it all, so when you need a prompt water damage restoration service, we are just a few clicks away. Call today 513-505-4656, do not risk the integrity of your property by delaying.
A professional commercial and residential flood extraction cleanup firm like ours here at Calloway Cleaning & Restoration in knows that water can affect your home in so many different ways including plumbing accidents, burst pipes, failed appliances, or storms and flash flooding. When this happens, you will often be left with a big mess to take care of. Please don't think that you are alone, as we are standing by constantly to help you in this time of need. So call us today at 513-505-4656 for prompt and exceptional service. In some cases, it may be necessary to have a plumber come to the property and stop the water from coming in before the extraction process begins. We can always help you find the right person who will be able to respond quickly.
It is important to understand that there are three vastly different categories of water that can present themselves on your property. Depending on the type of water or flooding that is present on the property, there may be serious health risks associated with coming into contact with the affected area. Though we will explain these categories and how you can spot them, it is best to call the Water Extraction experts from Calloway Cleaning & Restoration at 513-505-4656 to help you take care of the mess.
CATEGORY 1 — Referred to as 'Clear Water' or 'Clean Water', this first category of water is sanitary water and it poses no major health risks to those on the property. You can drink it, wash with it, cook with it, or bathe in it. Most of the water that comes into your property will be Category 1 until it leaves its source, either a supply line, an appliance, or melting snow or rain. Once Clear Water leaves its source, however, it can quickly become contaminated and deteriorate to Category 2 or 3. This is why it is so important to act quickly and call an expert at Calloway Cleaning & Restoration before the situation worsens.
CATEGORY 2 — Referred to as 'Gray Water', this water is definitely contaminated and is unsafe for either contact or consumption by you or anyone else on the property. Category 2 water is typical “overflow” water from an appliance, toilet, bathtub or drain. Like Clear Water, Gray Water will also deteriorate and turn to category 3 very quickly. The deterioration process from category 2 to category 3 will actually take far less time to become toxic, and should not go unattended in your property for long. Help is only a Call-O-Way! 513-505-4656
CATEGORY 3 — Commonly known as 'Black Water', this category of water is grossly contaminated and may be highly toxic to you and anyone on the property. It may contain raw sewage, pesticides, heavy metals or even toxic organic substances! Unlike the first two categories, Black Water will have a foul smell and likely contain pathogenic, toxigenic, or other harmful agents. It goes without saying that you shouldn't mess around with this stuff! Call Calloway Cleaning & Restoration for assistance at 513-505-4656.
There are many different types of water and flood damages that can present themselves on your property in , which is why it is extremely important that the Water Extraction experts assisting you are familiar with and have the knowledge to deal with anything that comes their way. There are four basic classes of water damages that can occur, ranging from low to high severity. Here at Calloway Cleaning & Restoration, we are able to help you with your Water Extraction project no matter where it might fall on this spectrum.
CLASS 1 — Low end of the scale when it comes to water damage ... Minor extraction required and few if any materials affected. Quickest drying and restoration time needed.
CLASS 2 — Middle of the scale ... Entire room or area is flooded with watermarks observed less than two feet up the walls. Moderate to lengthy extraction, drying and restoration time needed.
CLASS 3 — High end of the scale ... Usually designates water damage that has come from above. Ceiling and walls saturated above the two foot level. Heavy extraction, drying and restoration is required.
CLASS 4 — Unique, specialty, or creative drying and restoration techniques must be used when these class of damages have occurred.
The Institute of Inspection, Cleaning and Restoration Certification, more commonly known as the IICRC, is a certification and standard-setting organization for the inspection, cleaning, and restoration industries. The IICRC is widely considered to be the leading authority and source of professional knowledge in the Water Extraction industry. Calloway Cleaning & Restoration as well as all of its employees are proudly certified through the IICRC and exemplify the organization's five key values on every Water Extraction project in . The IICRC's five key values are listed below:
Aside from our industry-specific certifications, Calloway Cleaning & Restoration is proudly accredited and has an A+ as well as 5-star rating through the Better Business Bureau. The Better Business Bureau is an organization that helps consumers find and become aware of local businesses that adhere to its high level of standards. For more than 100 years, BBB has helped people find and recommend businesses, brands, and charities they trust. The BBB's accreditation standards which we always work hard to adhere to are listed below:
Always remember that it’s much better to trust a water extraction restoration company such as Calloway Cleaning & Restoration in . Our crews come equipped with heavy-duty water removal truck mounted units that can extract the bulk of the water in little time, allowing us to begin a more thorough extraction. We use only commercial grade, state of the art equipment to ensure the most professional servicing standards. Call us immediately if there is water in your home or business at 513-505-4656.
If you are currently going through a situation where water is affecting your home or commercial business, it is highly recommended that you do not try to remedy the situation by yourself. You may inadvertently expose yourself to harmful bacteria or even risk injury from structural damages. Don't delay when faced with water damage and the need for expert extraction. Make sure that you hire our . With the help of Calloway Cleaning & Restoration in , we will get you back to your previous state of living. Call us today at 513-505-4656.
Calloway Cleaning & Restoration has many years of experience working with insurance companies, insurance agencies, insurance adjusters and risk managers all over and the surrounding areas. One of Calloway Cleaning & Restoration's in-house Water Extraction insurance claims assistance specialists will take the stress and burden of managing your Water Extraction claim off your back so you can continue to live your life or run your business like normal.
When you partner with Calloway Cleaning & Restoration, our in-house Water Extraction claims manager assigned to your case will take detailed photographs, carefully document the loss, and prepare a scope-of-work and estimate. They will then agree on the scope-of-work and estimate with your insurance company in order to settle your claim as well as prepare any necessary documentation that the insurance or mortgage company may require to process your insurance claim and provide you with the best possible coverage.
Here at Calloway Cleaning & Restoration in , we strive to treat every customer as if they are family or friends. We understand the importance of doing our job correctly the first time. Our goal is to respond to any Water Extraction projects within one hour. This is one of the ways we keep damage to a minimum and keep our customers satisfied. Please feel free to check out our 5-star Google, Facebook, HomeAdvisor, and BBB ratings to find out why Calloway Cleaning & Restoration is the premier name in all of . Call us 24 hours a day, 7 days a week to join the Calloway family!
At Calloway, we specialize in making your home look great, feel amazing and be healthy for everyone who lives there. That’s why we focus on five types of cleaning—carpet cleaning, air duct/vent cleaning, furniture cleaning, tile/grout cleaning and odor removal—as well as five types of restoration—water/flood damage, fire/smoke damage, mold remediation, biohazard/crime scene/trauma cleanup and wind/storm damage.
We happily offer 24/7 services in Kentucky, Indiana and Ohio (both Cincinnati and Dayton). When you work with Calloway, you can rest easy, knowing that we’re a committed leader in the service industry. Quality service and superior customer care are just the beginning! Experience the magic of Calloway today.