24/7 Emergency Services Cincinnati Region: 513.505.4656

Water Damage Restoration

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Water Damage Restoration

At Calloway Cleaning & Restoration, we specialize in making your home or business in look great, feel amazing and be healthy for everyone who lives or works there. When you work with Calloway Cleaning & Restoration, you can rest easy, knowing that we’re a committed and reputable leader in the Water Damage Restoration service industry. Quality service and superior customer care are just the beginning! Experience the magic of Calloway Cleaning & Restoration today when you dial 513-505-4656. We are only a Call-O-Way!

Why You Should Choose Calloway Cleaning & Restoration

  • Help is Only a Call-O-Way
  • Experienced Water Damage Restoration Firm
  • Locally Owned & Operated
  • 100% Free Estimates
  • Available 24/7 for Emergencies
  • Emergency Response in Under 60 Minutes
  • We Work with Insurance
  • IICRC Certified & Insured
  • BBB Accredited & A+ Rating
  • 5 Star Google, Facebook & HomeAdvisor Rating

About Our Water Damage Restoration Services

When your home or business in has been adversely affected by water damage or a flood, you need to call the flooded basement cleanup crews at Complete Detail. Our water damage cleanup firm services all of and its surrounding areas. We care about your peace of mind and want to help restore your property to our fullest capability. Our water damage cleanup specialists use the latest technology and equipment to ensure that all water damage is properly addressed and removed from the property.

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If you need Water Damage Restoration assistance in  from heavy rain or a broken sump pump, call the experts today at 513-505-4656 to begin your restoration process. flooding can affect your home and belongings very negatively and impact your daily life in a profound way. Flooding never happens when you’re expecting it, so response and service time is very important to prevent costly secondary damages from wreaking havoc on your property. When a flooding disaster happens, and you need help and you to act fast. Calloway Cleaning & Restoration has water damage cleanup specialists that are on call day and night so give us a call at 513-505-4656 and we will be there to help with only a moment's notice for your convenience.

Determining Category of the Water

It is important to understand that there are three vastly different categories of water that can present themselves on your property. Depending on the type of water or flooding that is present on the property, there may be serious health risks associated with coming into contact with the affected area. Though we will explain these categories and how you can spot them, it is best to call the Water Damage Restoration experts from Calloway Cleaning & Restoration at 513-505-4656 to help you take care of the mess.

CATEGORY 1 — Referred to as 'Clear Water' or 'Clean Water', this first category of water is sanitary water and it poses no major health risks to those on the property. You can drink it, wash with it, cook with it, or bathe in it. Most of the water that comes into your property will be Category 1 until it leaves its source, either a supply line, an appliance, or melting snow or rain. Once Clear Water leaves its source, however, it can quickly become contaminated and deteriorate to Category 2 or 3. This is why it is so important to act quickly and call an expert at Calloway Cleaning & Restoration before the situation worsens.

CATEGORY 2 — Referred to as 'Gray Water', this water is definitely contaminated and is unsafe for either contact or consumption by you or anyone else on the property. Category 2 water is typical “overflow” water from an appliance, toilet, bathtub or drain. Like Clear Water, Gray Water will also deteriorate and turn to category 3 very quickly. The deterioration process from category 2 to category 3 will actually take far less time to become toxic, and should not go unattended in your property for long. Help is only a Call-O-Way! 513-505-4656

CATEGORY 3 — Commonly known as 'Black Water', this category of water is grossly contaminated and may be highly toxic to you and anyone on the property. It may contain raw sewage, pesticides, heavy metals or even toxic organic substances! Unlike the first two categories, Black Water will have a foul smell and likely contain pathogenic, toxigenic, or other harmful agents. It goes without saying that you shouldn't mess around with this stuff! Call Calloway Cleaning & Restoration for assistance at 513-505-4656.

The Four Classes of Flood & Water Damage

There are many different types of water and flood damages that can present themselves on your property in , which is why it is extremely important that the Water Damage Restoration experts assisting you are familiar with and have the knowledge to deal with anything that comes their way. There are four basic classes of water damages that can occur, ranging from low to high severity. Here at Calloway Cleaning & Restoration, we are able to help you with your Water Damage Restoration project no matter where it might fall on this spectrum.

CLASS 1 — Low end of the scale when it comes to water damage ... Minor extraction required and few if any materials affected. Quickest drying and restoration time needed.

CLASS 2 — Middle of the scale ... Entire room or area is flooded with watermarks observed less than two feet up the walls. Moderate to lengthy extraction, drying and restoration time needed.

CLASS 3 — High end of the scale ... Usually designates water damage that has come from above. Ceiling and walls saturated above the two foot level. Heavy extraction, drying and restoration is required.

CLASS 4 — Unique, specialty, or creative drying and restoration techniques must be used when these class of damages have occurred.

A Certified Firm You Can Trust

The Institute of Inspection, Cleaning and Restoration Certification, more commonly known as the IICRC, is a certification and standard-setting organization for the inspection, cleaning, and restoration industries. The IICRC is widely considered to be the leading authority and source of professional knowledge in the Water Damage Restoration industry. Calloway Cleaning & Restoration as well as all of its employees are proudly certified through the IICRC and exemplify the organization's five key values on every Water Damage Restoration project in . The IICRC's five key values are listed below:

  • Respect – We treat everyone we encounter in the same manner we would wish to be treated.
  • Responsible – We work to assure that the high standards of the IICRC are met.
  • Integrity - We work to maintain a culture characterized by honesty, high values, and exceptional standards of conduct.
  • Excellence – We exemplify nothing less than the best in leadership, quality, and service.
  • Expertise – We work to ensure that all of our technicians have and maintain the highest level of comprehensive and authoritative knowledge in the Water Damage Restoration industry.

An Accredited Firm You Can Trust

Aside from our industry-specific certifications, Calloway Cleaning & Restoration is proudly accredited and has an A+ as well as 5-star rating through the Better Business Bureau. The Better Business Bureau is an organization that helps consumers find and become aware of local businesses that adhere to its high level of standards. For more than 100 years, BBB has helped people find and recommend businesses, brands, and charities they trust. The BBB's accreditation standards which we always work hard to adhere to are listed below:

  • Build Trust – We establish and maintain a positive track record in the marketplace.
  • Advertise Honestly – We adhere to established standards of advertising and selling by both local and national law.
  • Tell the Truth – We honestly represent products and services, including clear and adequate disclosures.
  • Be Transparent – We clearly disclose all policies, guarantees and procedures that bear on a customer’s decision to buy.
  • Honor Promises – We abide by all written agreements and verbal representations.
  • Be Responsive – We address marketplace disputes quickly, professionally, and in good faith.
  • Safeguard Privacy – We protect any data collected against mishandling and fraud
  • Embody Integrity – We approach all business dealings, marketplace transactions and commitments with integrity.

Common Causes of Water Damage in  

  • Flooded Basement
  • Sewage Back Up
  • Sump Pump Failure
  • Pipe Bursts, Pipe Leaks & Frozen Pipes
  • Bathtub, Sink, Toilet & Drain Overflow
  • Water Supply Line Breaks
  • Sprinkler System Failure
  • Roof, Siding & Window Leaks
  • Hot Water Heater Tank Failure
  • Crawlspace Flooding

Water Damage Restoration & Drying Methods

  • Water Damage Extraction
  • Structural Drying
  • Mold & Mildew Prevention
  • Sewage Clean Up
  • Crawl Space Drying
  • Drywall Drying
  • Ceiling Drying
  • Carpet Drying
  • Hardwood Drying
  • Document Drying

Best Equipment for the Job

  • Air Movers
  • Dehumidifiers
  • Injectidry Floor Drying System
  • Injectidry Wall Drying System
  • Air Scrubbers
  • Truck Mount & Portable Extraction Units
  • Thermal Imaging
  • ULV Fogging
  • High Powered Generators
  • Power Distribution Units & Cables

Help is Only a Call-O-Way! 513-505-4656

It is important that if you have dealt with severe water damage in your home or business, that you call the flooded basement cleanup crews of Calloway Cleaning & Restoration at 513-505-4656 immediately. If water damage is not mitigated quickly and with professional equipment and expertise, there may be many adverse affects. For instance, flooding that is not properly taken care of can result in mold growths throughout the affected areas. To prevent mold from forming on your property, our flooded basement cleanup crews will take all necessary precautions in ensuring that any and all water is promptly removed.

Calloway Cleaning & Restoration in

We know that in order to provide you with a quick response to your water extraction needs we need to always be prepared and ready, so we have operators on call and ready to give you the absolute best in quality customer service and Water Damage Restoration. With our professional services you will be very satisfied with the results that we provide for you and all of our community. So when you are experiencing a water damage situation you will want to call our flooded basement cleanup crews quickly in order to address the water damage in order to come up with the best plan to restore the property to its pre-loss condition, we will help by providing you with the help necessary to removal all water and dry-out the area quickly in order to avoid any mold or other secondary damages. Call our flooded basement cleanup business at 513-505-4656 so we can help you with your cleanup process, and we can start by putting you in touch with an operator to send a response team to handle the cleanup for all of your Water Damage Restoration needs.

Water Damage Restoration Insurance Claims

Calloway Cleaning & Restoration has many years of experience working with insurance companies, insurance agencies, insurance adjusters and risk managers all over and the surrounding areas. One of Calloway Cleaning & Restoration's in-house Water Damage Restoration insurance claims assistance specialists will take the stress and burden of managing your Water Damage Restoration claim off your back so you can continue to live your life or run your business like normal.

When you partner with Calloway Cleaning & Restoration, our in-house Water Damage Restoration  claims manager assigned to your case will take detailed photographs, carefully document the loss, and prepare a scope-of-work and estimate. They will then agree on the scope-of-work and estimate with your insurance company in order to settle your claim as well as prepare any necessary documentation that the insurance or mortgage company may require to process your insurance claim and provide you with the best possible coverage.

Welcome to the Calloway Family

Here at Calloway Cleaning & Restoration in , we strive to treat every customer as if they are family or friends. We understand the importance of doing our job correctly the first time. Our goal is to respond to any Water Damage Restoration projects within one hour. This is one of the ways we keep damage to a minimum and keep our customers satisfied. Please feel free to check out our 5-star Google, Facebook, HomeAdvisor, and BBB ratings to find out why Calloway Cleaning & Restoration is the premier name in all of . Call us 24 hours a day, 7 days a week to join the Calloway family!

FAQ

Is water restoration covered by insurance and does Calloway Cleaning & Restoration company work with insurance adjusters?
Water restoration may or may not be covered by insurance; it will depend on your specific policy. If insurance does become involved, we will help you and provide documentation for your claim.
Will Calloway Cleaning & Restoration help me if I find out if water damage is covered on my policy?
Our water damage restoration services include working with your insurance agent to facilitate your claim. We recommend calling your insurance company if you're unsure about your policy or coverage.
What does home water damage restoration cost in ?
The cost of water damage restoration in a home will depend on the extent of the damage, which is often directly related to the amount of time the affected areas have been saturated by water. The size of the job will also influence the cost. We are proud that here at Calloway Cleaning & Restoration our company is extremely competitive in its pricing.

The Experts You Can Trust

About Calloway

At Calloway, we specialize in making your home look great, feel amazing and be healthy for everyone who lives there. That’s why we focus on five types of cleaning—carpet cleaning, air duct/vent cleaning, furniture cleaning, tile/grout cleaning and odor removal—as well as five types of restoration—water/flood damage, fire/smoke damage, mold remediation, biohazard/crime scene/trauma cleanup and wind/storm damage.

We happily offer 24/7 services in Kentucky, Indiana and Ohio (both Cincinnati and Dayton). When you work with Calloway, you can rest easy, knowing that we’re a committed leader in the service industry. Quality service and superior customer care are just the beginning! Experience the magic of Calloway today.

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