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At Calloway Cleaning & Restoration, we specialize in making your home or business in look great, feel amazing and be healthy for everyone who lives or works there. When you work with Calloway Cleaning & Restoration, you can rest easy, knowing that we’re a committed and reputable leader in the Water Damage Content Restoration service industry. Quality service and superior customer care are just the beginning! Experience the magic of Calloway Cleaning & Restoration today when you dial 513-505-4656. We are only a Call-O-Way!
The water damage contents restoration professionals here at Calloway Cleaning & Restoration of understand the value that you place on your valuables which is why we work so hard to recover and repair all possible items. Unfortunately, contents that are determined to be beyond repair must be removed and safely disposed of to ensure a safe environment. Our use digital moisture readers and thermal imaging technologies to help determine the extent of damage to certain items. Our agents are available 24/7 in the case of emergencies so don't hesitate to call us now at 513-505-4656.
When it comes to your valuable documents and photos, the residential and commercial flooding contents cleanup specialists here at Calloway Cleaning & Restoration of have extensive experience restoring them to their original condition. Even in instances where the documents cannot be entirely restored, our flooded basement contents cleanup crews will work tirelessly to restore them as best as possible to prevent additional damages or costs. Call Calloway Cleaning & Restoration today at 513-505-4656 for assistance with document restoration.
It is important to understand that there are three vastly different categories of water that can present themselves on your property. Depending on the type of water or flooding that is present on the property, there may be serious health risks associated with coming into contact with the affected area. Though we will explain these categories and how you can spot them, it is best to call the Water Damage Content Restoration experts from Calloway Cleaning & Restoration at 513-505-4656 to help you take care of the mess.
CATEGORY 1 — Referred to as 'Clear Water' or 'Clean Water', this first category of water is sanitary water and it poses no major health risks to those on the property. You can drink it, wash with it, cook with it, or bathe in it. Most of the water that comes into your property will be Category 1 until it leaves its source, either a supply line, an appliance, or melting snow or rain. Once Clear Water leaves its source, however, it can quickly become contaminated and deteriorate to Category 2 or 3. This is why it is so important to act quickly and call an expert at Calloway Cleaning & Restoration before the situation worsens.
CATEGORY 2 — Referred to as 'Gray Water', this water is definitely contaminated and is unsafe for either contact or consumption by you or anyone else on the property. Category 2 water is typical “overflow” water from an appliance, toilet, bathtub or drain. Like Clear Water, Gray Water will also deteriorate and turn to category 3 very quickly. The deterioration process from category 2 to category 3 will actually take far less time to become toxic, and should not go unattended in your property for long. Help is only a Call-O-Way! 513-505-4656
CATEGORY 3 — Commonly known as 'Black Water', this category of water is grossly contaminated and may be highly toxic to you and anyone on the property. It may contain raw sewage, pesticides, heavy metals or even toxic organic substances! Unlike the first two categories, Black Water will have a foul smell and likely contain pathogenic, toxigenic, or other harmful agents. It goes without saying that you shouldn't mess around with this stuff! Call Calloway Cleaning & Restoration for assistance at 513-505-4656.
There are many different types of water and flood damages that can present themselves on your property in , which is why it is extremely important that the Water Damage Content Restoration experts assisting you are familiar with and have the knowledge to deal with anything that comes their way. There are four basic classes of water damages that can occur, ranging from low to high severity. Here at Calloway Cleaning & Restoration, we are able to help you with your Water Damage Content Restoration project no matter where it might fall on this spectrum.
CLASS 1 — Low end of the scale when it comes to water damage ... Minor extraction required and few if any materials affected. Quickest drying and restoration time needed.
CLASS 2 — Middle of the scale ... Entire room or area is flooded with watermarks observed less than two feet up the walls. Moderate to lengthy extraction, drying and restoration time needed.
CLASS 3 — High end of the scale ... Usually designates water damage that has come from above. Ceiling and walls saturated above the two foot level. Heavy extraction, drying and restoration is required.
CLASS 4 — Unique, specialty, or creative drying and restoration techniques must be used when these class of damages have occurred.
The Institute of Inspection, Cleaning and Restoration Certification, more commonly known as the IICRC, is a certification and standard-setting organization for the inspection, cleaning, and restoration industries. The IICRC is widely considered to be the leading authority and source of professional knowledge in the Water Damage Content Restoration industry. Calloway Cleaning & Restoration as well as all of its employees are proudly certified through the IICRC and exemplify the organization's five key values on every Water Damage Content Restoration project in . The IICRC's five key values are listed below:
Aside from our industry-specific certifications, Calloway Cleaning & Restoration is proudly accredited and has an A+ as well as 5-star rating through the Better Business Bureau. The Better Business Bureau is an organization that helps consumers find and become aware of local businesses that adhere to its high level of standards. For more than 100 years, BBB has helped people find and recommend businesses, brands, and charities they trust. The BBB's accreditation standards which we always work hard to adhere to are listed below:
Furthermore, our basement flood damage cleaning experts at Calloway Cleaning & Restoration of will carefully document all items removed from the home to ensure that nothing is misplaced or damaged further during the transportation and restoration process. After the Water Damage Content Restoration process has been thoroughly completed, our will return all of the salvaged contents to the property in a timely and caring manner. Don't forget to call us today at 513-505-4656.
When approaching the Water Damage Content Restoration process in , the experts at Calloway Cleaning & Restoration recognize that there are many important steps that you may not initially know about. Our are happy to walk you through the entire process to ease the burden. We will help you manage everything with your insurance company to make sure that you are well taken care of. Call us today at 513-505-4656.
Calloway Cleaning & Restoration has many years of experience working with insurance companies, insurance agencies, insurance adjusters and risk managers all over and the surrounding areas. One of Calloway Cleaning & Restoration's in-house Water Damage Content Restoration insurance claims assistance specialists will take the stress and burden of managing your Water Damage Content Restoration claim off your back so you can continue to live your life or run your business like normal.
When you partner with Calloway Cleaning & Restoration, our in-house Water Damage Content Restoration claims manager assigned to your case will take detailed photographs, carefully document the loss, and prepare a scope-of-work and estimate. They will then agree on the scope-of-work and estimate with your insurance company in order to settle your claim as well as prepare any necessary documentation that the insurance or mortgage company may require to process your insurance claim and provide you with the best possible coverage.
Here at Calloway Cleaning & Restoration in , we strive to treat every customer as if they are family or friends. We understand the importance of doing our job correctly the first time. Our goal is to respond to any Water Damage Content Restoration projects within one hour. This is one of the ways we keep damage to a minimum and keep our customers satisfied. Please feel free to check out our 5-star Google, Facebook, HomeAdvisor, and BBB ratings to find out why Calloway Cleaning & Restoration is the premier name in all of . Call us 24 hours a day, 7 days a week to join the Calloway family!
At Calloway, we specialize in making your home look great, feel amazing and be healthy for everyone who lives there. That’s why we focus on five types of cleaning—carpet cleaning, air duct/vent cleaning, furniture cleaning, tile/grout cleaning and odor removal—as well as five types of restoration—water/flood damage, fire/smoke damage, mold remediation, biohazard/crime scene/trauma cleanup and wind/storm damage.
We happily offer 24/7 services in Kentucky, Indiana and Ohio (both Cincinnati and Dayton). When you work with Calloway, you can rest easy, knowing that we’re a committed leader in the service industry. Quality service and superior customer care are just the beginning! Experience the magic of Calloway today.