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At Calloway Cleaning & Restoration, we specialize in making your home or business in Olde West Chester, OH look great, feel amazing and be healthy for everyone who lives or works there. When you work with Calloway Cleaning & Restoration, you can rest easy, knowing that we’re a committed and reputable leader in the Water Damage Restoration service industry. Quality service and superior customer care are just the beginning! Experience the magic of Calloway Cleaning & Restoration today when you dial (513) 434-8316. We are only a Call-O-Way!
If you need Water Damage Restoration assistance in Olde West Chester from heavy rain or a broken sump pump, call the experts today at (513) 434-8316. flooding can affect your home and belongings very negatively. Flooding never happens when you’re expecting it, so response and service time is very important to minimize the damage. When a flooding disaster happens, and you need help and you need it fast. Calloway Cleaning & Restoration has flooded basement cleanup crews that are on call day and night so give us a call at (513) 434-8316 and we will be there to help with only a moment's notice.
Our water damage restoration professionals are trained, certified, insured, and field-tested experts that understand exactly how to deal with flood cleanup emergency service in Olde West Chester, OH, 45069. Furthermore, our crews can often times be on site within a matter of minutes of your initial call. Our flooded basement cleanup crews will also advise you on how to control the flooding issue until they arrive at the residential or commercial property. Our residential and commercial flooding restoration experts will arrive on the scene with state-of-the-art equipment that extracts the water from your home or business.
It is important to understand that there are three vastly different categories of water that can present themselves on your Olde West Chester, Ohio property. Depending on the type of water or flooding that is present on the property, there may be serious health risks associated with coming into contact with the affected area. Though we will explain these categories and how you can spot them, it is best to call the Water Damage Restoration experts from Calloway Cleaning & Restoration at (513) 434-8316 to help you take care of the mess.
CATEGORY 1 — Referred to as 'Clear Water' or 'Clean Water', this first category of water is sanitary water and it poses no major health risks to those on the property. You can drink it, wash with it, cook with it, or bathe in it. Most of the water that comes into your Olde West Chester, OH property will be Category 1 until it leaves its source, either a supply line, an appliance, or melting snow or rain. Once Clear Water leaves its source, however, it can quickly become contaminated and deteriorate to Category 2 or 3. This is why it is so important to act quickly and call an expert at Calloway Cleaning & Restoration before the situation worsens.
CATEGORY 2 — Referred to as 'Gray Water', this water is definitely contaminated and is unsafe for either contact or consumption by you or anyone else on the property. Category 2 water is typical “overflow” water from an appliance, toilet, bathtub or drain. Like Clear Water, Gray Water will also deteriorate and turn to category 3 very quickly. The deterioration process from category 2 to category 3 will actually take far less time to become toxic, and should not go unattended in your Olde West Chester, Ohio property for long. Help is only a Call-O-Way! (513) 434-8316
CATEGORY 3 — Commonly known as 'Black Water', this category of water is grossly contaminated and may be highly toxic to you and anyone on the Olde West Chester, OH, 45069 property. It may contain raw sewage, pesticides, heavy metals or even toxic organic substances! Unlike the first two categories, Black Water will have a foul smell and likely contain pathogenic, toxigenic, or other harmful agents. It goes without saying that you shouldn't mess around with this stuff! Call Calloway Cleaning & Restoration for assistance at (513) 434-8316.
There are many different types of water and flood damages that can present themselves on your property in Olde West Chester, which is why it is extremely important that the Water Damage Restoration experts assisting you are familiar with and have the knowledge to deal with anything that comes their way. There are four basic classes of water damages that can occur, ranging from low to high severity. Here at Calloway Cleaning & Restoration, we are able to help you with your Water Damage Restoration project no matter where it might fall on this spectrum.
CLASS 1 — Low end of the scale when it comes to water damage ... Minor extraction required and few if any materials affected. Quickest drying and restoration time needed.
CLASS 2 — Middle of the scale ... Entire room or area is flooded with watermarks observed less than two feet up the walls. Moderate to lengthy extraction, drying and restoration time needed.
CLASS 3 — High end of the scale ... Usually designates water damage that has come from above. Ceiling and walls saturated above the two foot level. Heavy extraction, drying and restoration is required.
CLASS 4 — Unique, specialty, or creative drying and restoration techniques must be used when these class of damages have occurred.
The Institute of Inspection, Cleaning and Restoration Certification, more commonly known as the IICRC, is a certification and standard-setting organization for the inspection, cleaning, and restoration industries. The IICRC is widely considered to be the leading authority and source of professional knowledge in the Water Damage Restoration industry. Calloway Cleaning & Restoration as well as all of its employees are proudly certified through the IICRC and exemplify the organization's five key values on every Water Damage Restoration project in Olde West Chester, OH, 45069. The IICRC's five key values are listed below:
Aside from our industry-specific certifications, Calloway Cleaning & Restoration is proudly accredited and has an A+ as well as 5-star rating through the Better Business Bureau. The Better Business Bureau is an organization that helps consumers find and become aware of local businesses that adhere to its high level of standards. For more than 100 years, BBB has helped people find and recommend businesses, brands, and charities they trust. The BBB's accreditation standards which we always work hard to adhere to are listed below:
Our flooded basement cleanup crews have many years of in-the-field experience and will work with your insurance company, insurance adjusters, insurance agent, and risk management departments to reach the best outcome for you. Calloway Cleaning & Restoration in Olde West Chester, OH, 45069 has estimators that will take the anxiety out of managing your Water Damage Restoration claim so that you can continue to enjoy your life and continue to work. The estimator assigned to your claim will take pictures and video, do moisture testing, prepare an estimate with the insurance adjuster to settle how much work needs be done and what will be paid by them for the work. Documentation for the insurance company is the most important thing we do, that is how we justify what we have done and why we did it, ensuring that you receive fair treatment from them.
Our residential and commercial flooding restoration experts have years of experience working with insurance companies, insurance adjusters, insurance companies, and risk management teams. Calloway Cleaning & Restoration in Olde West Chester, Ohio, 45069 has claims specialists that will take the stress and anxiety of managing your Water Damage Restoration claim so you can continue to enjoy your personal and/or professional life. Our residential and commercial flooding restoration experts assigned to your claim will take photographs, moisture readings, prepare an estimate, agree on scope, and estimate with the insurance adjuster to settle your loss and prepare any necessary documentation that the insurance company may require to start your insurance claim.
Calloway Cleaning & Restoration has many years of experience working with insurance companies, insurance agencies, insurance adjusters and risk managers all over Olde West Chester, Ohio, 45069 and the surrounding areas. One of Calloway Cleaning & Restoration's in-house Water Damage Restoration insurance claims assistance specialists will take the stress and burden of managing your Water Damage Restoration claim off your back so you can continue to live your life or run your business like normal.
When you partner with Calloway Cleaning & Restoration, our in-house Water Damage Restoration claims manager assigned to your case will take detailed photographs, carefully document the loss, and prepare a scope-of-work and estimate. They will then agree on the scope-of-work and estimate with your insurance company in order to settle your claim as well as prepare any necessary documentation that the insurance or mortgage company may require to process your insurance claim and provide you with the best possible coverage.
Here at Calloway Cleaning & Restoration in Olde West Chester, Ohio, 45069, we strive to treat every customer as if they are family or friends. We understand the importance of doing our job correctly the first time. Our goal is to respond to any Water Damage Restoration projects within one hour. This is one of the ways we keep damage to a minimum and keep our customers satisfied. Please feel free to check out our 5-star Google, Facebook, HomeAdvisor, and BBB ratings to find out why Calloway Cleaning & Restoration is the premier name in all of Olde West Chester, Ohio. Call us 24 hours a day, 7 days a week to join the Calloway family!
At Calloway, we specialize in making your home look great, feel amazing and be healthy for everyone who lives there. That’s why we focus on five types of cleaning—carpet cleaning, air duct/vent cleaning, furniture cleaning, tile/grout cleaning and odor removal—as well as five types of restoration—water/flood damage, fire/smoke damage, mold remediation, biohazard/crime scene/trauma cleanup and wind/storm damage.
We happily offer 24/7 services in Kentucky, Indiana and Ohio (both Cincinnati and Dayton). When you work with Calloway, you can rest easy, knowing that we’re a committed leader in the service industry. Quality service and superior customer care are just the beginning! Experience the magic of Calloway today.