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At Calloway Cleaning & Restoration, we specialize in making your home or business in Lockland look great, feel amazing and be healthy for everyone who lives or works there. When you work with Calloway Cleaning & Restoration, you can rest easy, knowing that we’re a committed and reputable leader in the Water Damage Restoration service industry. Quality service and superior customer care are just the beginning! Experience the magic of Calloway Cleaning & Restoration today when you dial (513) 434-8316. We are only a Call-O-Way!
When your home or business in Lockland, OH, 45215 has been adversely affected by water damage or a flood, you need to call the flood damage experts at Complete Detail. Our flood damage service services all of Lockland, Ohio and its surrounding areas. We care about your peace of mind and want to help restore your property to our fullest capability. Our flood damage experts use the latest technology and equipment to ensure that all water damage is properly addressed and removed from the property.
Our water damage cleanup specialists are trained, certified, insured, and field-tested experts that understand exactly how to deal with flood cleanup emergency service in Lockland. Furthermore, our crews can often times be on site within a matter of minutes of your initial call. Our water damage cleanup specialists will also advise you on how to control the flooding issue until they arrive at the residential or commercial property. Our water damage restoration professionals will arrive on the scene with state-of-the-art equipment that extracts the water from your home or business.
It is important to understand that there are three vastly different categories of water that can present themselves on your Lockland, OH property. Depending on the type of water or flooding that is present on the property, there may be serious health risks associated with coming into contact with the affected area. Though we will explain these categories and how you can spot them, it is best to call the Water Damage Restoration experts from Calloway Cleaning & Restoration at (513) 434-8316 to help you take care of the mess.
CATEGORY 1 — Referred to as 'Clear Water' or 'Clean Water', this first category of water is sanitary water and it poses no major health risks to those on the property. You can drink it, wash with it, cook with it, or bathe in it. Most of the water that comes into your Lockland, OH property will be Category 1 until it leaves its source, either a supply line, an appliance, or melting snow or rain. Once Clear Water leaves its source, however, it can quickly become contaminated and deteriorate to Category 2 or 3. This is why it is so important to act quickly and call an expert at Calloway Cleaning & Restoration before the situation worsens.
CATEGORY 2 — Referred to as 'Gray Water', this water is definitely contaminated and is unsafe for either contact or consumption by you or anyone else on the property. Category 2 water is typical “overflow” water from an appliance, toilet, bathtub or drain. Like Clear Water, Gray Water will also deteriorate and turn to category 3 very quickly. The deterioration process from category 2 to category 3 will actually take far less time to become toxic, and should not go unattended in your Lockland property for long. Help is only a Call-O-Way! (513) 434-8316
CATEGORY 3 — Commonly known as 'Black Water', this category of water is grossly contaminated and may be highly toxic to you and anyone on the Lockland, Ohio property. It may contain raw sewage, pesticides, heavy metals or even toxic organic substances! Unlike the first two categories, Black Water will have a foul smell and likely contain pathogenic, toxigenic, or other harmful agents. It goes without saying that you shouldn't mess around with this stuff! Call Calloway Cleaning & Restoration for assistance at (513) 434-8316.
There are many different types of water and flood damages that can present themselves on your property in Lockland, Ohio, 45215, which is why it is extremely important that the Water Damage Restoration experts assisting you are familiar with and have the knowledge to deal with anything that comes their way. There are four basic classes of water damages that can occur, ranging from low to high severity. Here at Calloway Cleaning & Restoration, we are able to help you with your Water Damage Restoration project no matter where it might fall on this spectrum.
CLASS 1 — Low end of the scale when it comes to water damage ... Minor extraction required and few if any materials affected. Quickest drying and restoration time needed.
CLASS 2 — Middle of the scale ... Entire room or area is flooded with watermarks observed less than two feet up the walls. Moderate to lengthy extraction, drying and restoration time needed.
CLASS 3 — High end of the scale ... Usually designates water damage that has come from above. Ceiling and walls saturated above the two foot level. Heavy extraction, drying and restoration is required.
CLASS 4 — Unique, specialty, or creative drying and restoration techniques must be used when these class of damages have occurred.
The Institute of Inspection, Cleaning and Restoration Certification, more commonly known as the IICRC, is a certification and standard-setting organization for the inspection, cleaning, and restoration industries. The IICRC is widely considered to be the leading authority and source of professional knowledge in the Water Damage Restoration industry. Calloway Cleaning & Restoration as well as all of its employees are proudly certified through the IICRC and exemplify the organization's five key values on every Water Damage Restoration project in Lockland, Ohio. The IICRC's five key values are listed below:
Aside from our industry-specific certifications, Calloway Cleaning & Restoration is proudly accredited and has an A+ as well as 5-star rating through the Better Business Bureau. The Better Business Bureau is an organization that helps consumers find and become aware of local businesses that adhere to its high level of standards. For more than 100 years, BBB has helped people find and recommend businesses, brands, and charities they trust. The BBB's accreditation standards which we always work hard to adhere to are listed below:
There are a variety of reasons why the water damage restoration professionals at Calloway Cleaning & Restoration should be the first call you make. For starters, our response times are unmatched. If you have suffered from water damage in your home or business, our residential and commercial flooding restoration experts can be en route to your exact location within a matter of minutes. Another reason why you should call us is that our flood damage experts are all highly trained, insured, and prepared to handle anything that may be thrown at them. We are professional and courteous in all business matters. For immediate assistance, call us right now at (513) 434-8316.
Our residential and commercial flooding restoration experts have years of experience working with insurance companies, insurance adjusters, insurance companies, and risk management teams. Calloway Cleaning & Restoration in Lockland has claims specialists that will take the stress and anxiety of managing your Water Damage Restoration claim so you can continue to enjoy your personal and/or professional life. Our water damage cleanup specialists assigned to your claim will take photographs, moisture readings, prepare an estimate, agree on scope, and estimate with the insurance adjuster to settle your loss and prepare any necessary documentation that the insurance company may require to start your insurance claim.
Calloway Cleaning & Restoration has many years of experience working with insurance companies, insurance agencies, insurance adjusters and risk managers all over Lockland, Ohio, 45215 and the surrounding areas. One of Calloway Cleaning & Restoration's in-house Water Damage Restoration insurance claims assistance specialists will take the stress and burden of managing your Water Damage Restoration claim off your back so you can continue to live your life or run your business like normal.
When you partner with Calloway Cleaning & Restoration, our in-house Water Damage Restoration claims manager assigned to your case will take detailed photographs, carefully document the loss, and prepare a scope-of-work and estimate. They will then agree on the scope-of-work and estimate with your insurance company in order to settle your claim as well as prepare any necessary documentation that the insurance or mortgage company may require to process your insurance claim and provide you with the best possible coverage.
Here at Calloway Cleaning & Restoration in Lockland, OH, we strive to treat every customer as if they are family or friends. We understand the importance of doing our job correctly the first time. Our goal is to respond to any Water Damage Restoration projects within one hour. This is one of the ways we keep damage to a minimum and keep our customers satisfied. Please feel free to check out our 5-star Google, Facebook, HomeAdvisor, and BBB ratings to find out why Calloway Cleaning & Restoration is the premier name in all of Lockland, OH. Call us 24 hours a day, 7 days a week to join the Calloway family!SCHEDULE CALL
If you have experienced flooding in your Lockland area basement, you should immediately reach out to the basement water damage cleanup crews here at Calloway Cleaning & Restoration at (513) 434-8316! Our Lockland, Ohio, 45215 based basement flood restoration company offers quick response times and free estimates. Our basement flood cleanup experts will come to…Learn More
Don’t believe for a moment that water damage is not serious and that a simple mop-up is going to solve your problem. Even if your home has only an inch of water in it, or it is even just dampness you are encountering, it is the perfect breeding ground for mold no matter the amount…Learn More
If your home or commercial property has been damaged from severe or even minor water damage, our flooded basement cleanup crews provide quality service and response times to Lockland, OH. Calloway Cleaning & Restoration is the most trusted and only name you need to know. It really does not matter what caused the damage or…Learn More