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At Calloway Cleaning & Restoration, we specialize in making your home or business in Aurora, IN look great, feel amazing and be healthy for everyone who lives or works there. When you work with Calloway Cleaning & Restoration, you can rest easy, knowing that we’re a committed and reputable leader in the Water Damage Restoration service industry. Quality service and superior customer care are just the beginning! Experience the magic of Calloway Cleaning & Restoration today when you dial (812) 461-6411. We are only a Call-O-Way!
When your home or business in Aurora, IN has been adversely affected by water damage or a flood, you need to call the flood damage experts at Complete Detail. Our residential and commercial flooding restoration service services all of Aurora, IN, 47001 and its surrounding areas. We care about your peace of mind and want to help restore your property to our fullest capability. Our flood damage experts use the latest technology and equipment to ensure that all water damage is properly addressed and removed from the property.
As a locally owned an operated business, the flood damage experts at Calloway Cleaning & Restoration are not only close by at all times, but we truly care about the Aurora, IN, 47001 community and helping those who have suffered from water damage in their homes or businesses. If you have experienced water damage on your property, call us right now at (812) 461-6411 so that a local project manager can walk you through the necessary steps regarding the water damage restoration process. We understand that disaster often strikes at inconvenient times, which is why our residential and commercial flooding restoration service is committed to serving its customers all times of day, each and every day of the year.
It is important to understand that there are three vastly different categories of water that can present themselves on your Aurora, Indiana property. Depending on the type of water or flooding that is present on the property, there may be serious health risks associated with coming into contact with the affected area. Though we will explain these categories and how you can spot them, it is best to call the Water Damage Restoration experts from Calloway Cleaning & Restoration at (812) 461-6411 to help you take care of the mess.
CATEGORY 1 — Referred to as 'Clear Water' or 'Clean Water', this first category of water is sanitary water and it poses no major health risks to those on the property. You can drink it, wash with it, cook with it, or bathe in it. Most of the water that comes into your Aurora property will be Category 1 until it leaves its source, either a supply line, an appliance, or melting snow or rain. Once Clear Water leaves its source, however, it can quickly become contaminated and deteriorate to Category 2 or 3. This is why it is so important to act quickly and call an expert at Calloway Cleaning & Restoration before the situation worsens.
CATEGORY 2 — Referred to as 'Gray Water', this water is definitely contaminated and is unsafe for either contact or consumption by you or anyone else on the property. Category 2 water is typical “overflow” water from an appliance, toilet, bathtub or drain. Like Clear Water, Gray Water will also deteriorate and turn to category 3 very quickly. The deterioration process from category 2 to category 3 will actually take far less time to become toxic, and should not go unattended in your Aurora, IN property for long. Help is only a Call-O-Way! (812) 461-6411
CATEGORY 3 — Commonly known as 'Black Water', this category of water is grossly contaminated and may be highly toxic to you and anyone on the Aurora, Indiana property. It may contain raw sewage, pesticides, heavy metals or even toxic organic substances! Unlike the first two categories, Black Water will have a foul smell and likely contain pathogenic, toxigenic, or other harmful agents. It goes without saying that you shouldn't mess around with this stuff! Call Calloway Cleaning & Restoration for assistance at (812) 461-6411.
There are many different types of water and flood damages that can present themselves on your property in Aurora, which is why it is extremely important that the Water Damage Restoration experts assisting you are familiar with and have the knowledge to deal with anything that comes their way. There are four basic classes of water damages that can occur, ranging from low to high severity. Here at Calloway Cleaning & Restoration, we are able to help you with your Water Damage Restoration project no matter where it might fall on this spectrum.
CLASS 1 — Low end of the scale when it comes to water damage ... Minor extraction required and few if any materials affected. Quickest drying and restoration time needed.
CLASS 2 — Middle of the scale ... Entire room or area is flooded with watermarks observed less than two feet up the walls. Moderate to lengthy extraction, drying and restoration time needed.
CLASS 3 — High end of the scale ... Usually designates water damage that has come from above. Ceiling and walls saturated above the two foot level. Heavy extraction, drying and restoration is required.
CLASS 4 — Unique, specialty, or creative drying and restoration techniques must be used when these class of damages have occurred.
The Institute of Inspection, Cleaning and Restoration Certification, more commonly known as the IICRC, is a certification and standard-setting organization for the inspection, cleaning, and restoration industries. The IICRC is widely considered to be the leading authority and source of professional knowledge in the Water Damage Restoration industry. Calloway Cleaning & Restoration as well as all of its employees are proudly certified through the IICRC and exemplify the organization's five key values on every Water Damage Restoration project in Aurora, Indiana. The IICRC's five key values are listed below:
Aside from our industry-specific certifications, Calloway Cleaning & Restoration is proudly accredited and has an A+ as well as 5-star rating through the Better Business Bureau. The Better Business Bureau is an organization that helps consumers find and become aware of local businesses that adhere to its high level of standards. For more than 100 years, BBB has helped people find and recommend businesses, brands, and charities they trust. The BBB's accreditation standards which we always work hard to adhere to are listed below:
There are a variety of reasons why the water damage restoration professionals at Calloway Cleaning & Restoration should be the first call you make. For starters, our response times are unmatched. If you have suffered from water damage in your home or business, our water damage cleanup specialists can be en route to your exact location within a matter of minutes. Another reason why you should call us is that our residential and commercial flooding restoration experts are all highly trained, insured, and prepared to handle anything that may be thrown at them. We are professional and courteous in all business matters. For immediate assistance, call us right now at (812) 461-6411.
Our flooded basement cleanup crews have years of experience working with insurance companies, insurance adjusters, insurance companies, and risk management teams. Calloway Cleaning & Restoration in Aurora, IN has claims specialists that will take the stress and anxiety of managing your Water Damage Restoration claim so you can continue to enjoy your personal and/or professional life. Our flooded basement cleanup crews assigned to your claim will take photographs, moisture readings, prepare an estimate, agree on scope, and estimate with the insurance adjuster to settle your loss and prepare any necessary documentation that the insurance company may require to start your insurance claim.
Calloway Cleaning & Restoration has many years of experience working with insurance companies, insurance agencies, insurance adjusters and risk managers all over Aurora, IN and the surrounding areas. One of Calloway Cleaning & Restoration's in-house Water Damage Restoration insurance claims assistance specialists will take the stress and burden of managing your Water Damage Restoration claim off your back so you can continue to live your life or run your business like normal.
When you partner with Calloway Cleaning & Restoration, our in-house Water Damage Restoration claims manager assigned to your case will take detailed photographs, carefully document the loss, and prepare a scope-of-work and estimate. They will then agree on the scope-of-work and estimate with your insurance company in order to settle your claim as well as prepare any necessary documentation that the insurance or mortgage company may require to process your insurance claim and provide you with the best possible coverage.
Here at Calloway Cleaning & Restoration in Aurora, we strive to treat every customer as if they are family or friends. We understand the importance of doing our job correctly the first time. Our goal is to respond to any Water Damage Restoration projects within one hour. This is one of the ways we keep damage to a minimum and keep our customers satisfied. Please feel free to check out our 5-star Google, Facebook, HomeAdvisor, and BBB ratings to find out why Calloway Cleaning & Restoration is the premier name in all of Aurora, Indiana, 47001. Call us 24 hours a day, 7 days a week to join the Calloway family!SCHEDULE CALL
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Here at Calloway Cleaning & Restoration, our flood damage overflow cleanup crews understand that one of the leading causes of water damage in Aurora, IN, 47001 homes and businesses is the occurrence of toilet overflows. Whether it’s a result of a clog in the bowl or the tank malfunctions, the damage can be much more…Learn More