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CALL NOW: 513-998-6971

At Calloway Cleaning & Restoration, we specialize in making your home or business in look great, feel amazing and be healthy for everyone who lives or works there. When you work with Calloway Cleaning & Restoration, you can rest easy, knowing that we’re a committed and reputable leader in the Flood Restoration service industry. Quality service and superior customer care are just the beginning! Experience the magic of Calloway Cleaning & Restoration today when you dial 513-998-6971. We are only a Call-O-Way!

Why You Should Choose Calloway Cleaning & Restoration

• Help is Only a Call-O-Way
• Experienced Flood Restoration Firm
• Locally Owned & Operated
• 100% Free Estimates
• Available 24/7 for Emergencies
• Emergency Response in Under 60 Minutes
• We Work with Insurance
• IICRC Certified & Insured
• BBB Accredited & A+ Rating
• 5 Star Google, Facebook & HomeAdvisor Rating

About Our Flood Restoration Services

If and when flooding or water damage affects your area home or business, don't hesitate to call Calloway Cleaning & Restoration, a locally owned and operated household flood cleanup firm. Our flooded basement restoration experts understand exactly how challenging water damage and the sometimes resulting mold damages can be to you and your family or organization. Now more than ever is the time to call the correct flood restoration service, the first time. That is why we believe that your first and only call should be to the flooded basement restoration experts here at Calloway Cleaning & Restoration in at 513-998-6971!

Calloway Cleaning & Restoration of is highly regarded in the local industry for its success in wide ranging areas of water damage and flooding restoration. Our 24/7 emergency commercial and residential flood restoration professionals serve both residential and commercial property owners on a daily basis. Our friendly team of call-center agents are available 24/7/365 to dispatch commercial and residential flood restoration professionals to your location when you have suffered from flooding damages on your property.

Determining Category of the Water

It is important to understand that there are three vastly different categories of water that can present themselves on your property. Depending on the type of water or flooding that is present on the property, there may be serious health risks associated with coming into contact with the affected area. Though we will explain these categories and how you can spot them, it is best to call the Flood Restoration experts from Calloway Cleaning & Restoration at 513-998-6971 to help you take care of the mess.

CATEGORY 1 — Referred to as 'Clear Water' or 'Clean Water', this first category of water is sanitary water and it poses no major health risks to those on the property. You can drink it, wash with it, cook with it, or bathe in it. Most of the water that comes into your property will be Category 1 until it leaves its source, either a supply line, an appliance, or melting snow or rain. Once Clear Water leaves its source, however, it can quickly become contaminated and deteriorate to Category 2 or 3. This is why it is so important to act quickly and call an expert at Calloway Cleaning & Restoration before the situation worsens.

CATEGORY 2 — Referred to as 'Gray Water', this water is definitely contaminated and is unsafe for either contact or consumption by you or anyone else on the property. Category 2 water is typical “overflow” water from an appliance, toilet, bathtub or drain. Like Clear Water, Gray Water will also deteriorate and turn to category 3 very quickly. The deterioration process from category 2 to category 3 will actually take far less time to become toxic, and should not go unattended in your property for long. Help is only a Call-O-Way! 513-998-6971

CATEGORY 3 — Commonly known as 'Black Water', this category of water is grossly contaminated and may be highly toxic to you and anyone on the property. It may contain raw sewage, pesticides, heavy metals or even toxic organic substances! Unlike the first two categories, Black Water will have a foul smell and likely contain pathogenic, toxigenic, or other harmful agents. It goes without saying that you shouldn't mess around with this stuff! Call Calloway Cleaning & Restoration for assistance at 513-998-6971.

The Four Classes of Flood & Water Damage

There are many different types of water and flood damages that can present themselves on your property in , which is why it is extremely important that the Flood Restoration experts assisting you are familiar with and have the knowledge to deal with anything that comes their way. There are four basic classes of water damages that can occur, ranging from low to high severity. Here at Calloway Cleaning & Restoration, we are able to help you with your Flood Restoration project no matter where it might fall on this spectrum.

CLASS 1 — Low end of the scale when it comes to water damage ... Minor extraction required and few if any materials affected. Quickest drying and restoration time needed.

CLASS 2 — Middle of the scale ... Entire room or area is flooded with watermarks observed less than two feet up the walls. Moderate to lengthy extraction, drying and restoration time needed.

CLASS 3 — High end of the scale ... Usually designates water damage that has come from above. Ceiling and walls saturated above the two foot level. Heavy extraction, drying and restoration is required.

CLASS 4 — Unique, specialty, or creative drying and restoration techniques must be used when these class of damages have occurred.

A Certified Firm You Can Trust

The Institute of Inspection, Cleaning and Restoration Certification, more commonly known as the IICRC, is a certification and standard-setting organization for the inspection, cleaning, and restoration industries. The IICRC is widely considered to be the leading authority and source of professional knowledge in the Flood Restoration industry. Calloway Cleaning & Restoration as well as all of its employees are proudly certified through the IICRC and exemplify the organization's five key values on every Flood Restoration project in . The IICRC's five key values are listed below:

• Respect – We treat everyone we encounter in the same manner we would wish to be treated.
• Responsible – We work to assure that the high standards of the IICRC are met.
• Integrity - We work to maintain a culture characterized by honesty, high values, and exceptional standards of conduct.
• Excellence – We exemplify nothing less than the best in leadership, quality, and service.
• Expertise – We work to ensure that all of our technicians have and maintain the highest level of comprehensive and authoritative knowledge in the Flood Restoration industry.

An Accredited Firm You Can Trust

Aside from our industry-specific certifications, Calloway Cleaning & Restoration is proudly accredited and has an A+ as well as 5-star rating through the Better Business Bureau. The Better Business Bureau is an organization that helps consumers find and become aware of local businesses that adhere to its high level of standards. For more than 100 years, BBB has helped people find and recommend businesses, brands, and charities they trust. The BBB's accreditation standards which we always work hard to adhere to are listed below:

• Build Trust – We establish and maintain a positive track record in the marketplace.
• Advertise Honestly – We adhere to established standards of advertising and selling by both local and national law.
• Tell the Truth – We honestly represent products and services, including clear and adequate disclosures.
• Be Transparent – We clearly disclose all policies, guarantees and procedures that bear on a customer’s decision to buy.
• Honor Promises – We abide by all written agreements and verbal representations.
• Be Responsive – We address marketplace disputes quickly, professionally, and in good faith.
• Safeguard Privacy – We protect any data collected against mishandling and fraud
• Embody Integrity – We approach all business dealings, marketplace transactions and commitments with integrity.

Common Causes of Water Damage in  

• Flooded Basement
• Sewage Back Up
• Sump Pump Failure
• Pipe Bursts, Pipe Leaks & Frozen Pipes
• Bathtub, Sink, Toilet & Drain Overflow
• Water Supply Line Breaks
• Sprinkler System Failure
• Roof, Siding & Window Leaks
• Hot Water Heater Tank Failure
• Crawlspace Flooding

Flood Restoration & Drying Methods

• Water Damage Extraction
• Structural Drying
• Mold & Mildew Prevention
• Sewage Clean Up
• Crawl Space Drying
• Drywall Drying
• Ceiling Drying
• Carpet Drying
• Hardwood Drying
• Document Drying

Best Equipment for the Job

• Air Movers
• Dehumidifiers
• Injectidry Floor Drying System
• Injectidry Wall Drying System
• Air Scrubbers
• Truck Mount & Portable Extraction Units
• Thermal Imaging
• ULV Fogging
• High Powered Generators
• Power Distribution Units & Cables

Help is Only a Call-O-Way! 513-998-6971

As stated above, the importance of quick action in light of flooding in your home or business cannot be understated. Our goal as an organization at Calloway Cleaning & Restoration of is to quickly and effectively restore your property. But if you wait too long to call, the damages will grow far more severe, causing the Flood Restoration process to take far longer and increase the likelihood of secondary damages. Call the local commercial and residential flood restoration professionals here at Calloway Cleaning & Restoration today for the fastest emergency service in the entire industry.

We know that in order to provide you with a quick response to your water extraction needs we need to always be prepared and ready, so we have operators on call and ready to give you the absolute best in quality customer service and Flood Restoration. With our professional services you will be very satisfied with the results that we provide for you and all of our community. So when you are experiencing a flood situation in your home or business you will want to call our flood restoration specialists quickly in order to address the water damage contents and come up with the best plan to restore the property to its pre-loss condition, we will help by providing you with the help necessary to removal all water and dry-out the area quickly in order to avoid any mold or other secondary damages. Call our water damage cleanup business at 513-998-6971 so we can help you with your cleanup process, and we can start by putting you in touch with an operator to send a response team to handle the cleanup for all of your Flood Restoration needs.

Calloway Cleaning & Restoration of is always ready and available to provide our customers with flood restoration experts around the clock. In many cases we know that accidents don't always occur during regular daylight hours, so we're always there to help you regardless of the time or day.  Our flood restoration crews will track and record procedures closely throughout the whole process of theFlood Restoration project.

Flood Restoration Insurance Claims

Calloway Cleaning & Restoration has many years of experience working with insurance companies, insurance agencies, insurance adjusters and risk managers all over and the surrounding areas. One of Calloway Cleaning & Restoration's in-house Flood Restoration insurance claims assistance specialists will take the stress and burden of managing your Flood Restoration claim off your back so you can continue to live your life or run your business like normal.

When you partner with Calloway Cleaning & Restoration, our in-house Flood Restoration  claims manager assigned to your case will take detailed photographs, carefully document the loss, and prepare a scope-of-work and estimate. They will then agree on the scope-of-work and estimate with your insurance company in order to settle your claim as well as prepare any necessary documentation that the insurance or mortgage company may require to process your insurance claim and provide you with the best possible coverage.

Welcome to the Calloway Family

Here at Calloway Cleaning & Restoration in , we strive to treat every customer as if they are family or friends. We understand the importance of doing our job correctly the first time. Our goal is to respond to any Flood Restoration projects within one hour. This is one of the ways we keep damage to a minimum and keep our customers satisfied. Please feel free to check out our 5-star Google, Facebook, HomeAdvisor, and BBB ratings to find out why Calloway Cleaning & Restoration is the premier name in all of . Call us 24 hours a day, 7 days a week to join the Calloway family!

FAQ

Does Calloway Cleaning & Restoration do both residential and commercial fire restoration?

Our company will handle both residential and commercial fire and flood restoration in a prompt manner using the best industry standards.

I researched flood restoration companies in , do you take care of mold as well?

At Calloway Cleaning & Restoration, we follow protocol written by a certified mold inspector and provide restoration services after testing has been completed.

. I googled for flood restoration in , do you provide mold remediation as well?

Calloway Cleaning & Restoration provides both flood restoration and mold remediation services.