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At Calloway Cleaning & Restoration, we specialize in making your home or business in New Miami, Ohio look great, feel amazing and be healthy for everyone who lives or works there. When you work with Calloway Cleaning & Restoration, you can rest easy, knowing that we’re a committed and reputable leader in the Flood Restoration service industry. Quality service and superior customer care are just the beginning! Experience the magic of Calloway Cleaning & Restoration today when you dial (513) 434-8316. We are only a Call-O-Way!
If and when flooding or water damage affects your New Miami, OH area home or business, don't hesitate to call Calloway Cleaning & Restoration, a locally owned and operated commercial and residential flood restoration company. Our flooded basement restoration experts understand exactly how challenging water damage and the sometimes resulting mold damages can be to you and your family or organization. Now more than ever is the time to call the correct flooded basement restoration service, the first time. That is why we believe that your first and only call should be to the commercial and residential flood restoration professionals here at Calloway Cleaning & Restoration in New Miami, Ohio at (513) 434-8316!
Here at Calloway Cleaning & Restoration of New Miami, our flooded basement restoration experts recognize the devastation that can often result when Flood Restoration services are delayed for too long. Not only can unmitigated flooding result in widespread mold, more devastating is the potential effect that it can have on your property's foundation and overall structural stability. Please, if you have experienced flooding, do not wait another moment to take action! Call the commercial and residential flood restoration professionals of Calloway Cleaning & Restoration today at (513) 434-8316.
It is important to understand that there are three vastly different categories of water that can present themselves on your New Miami property. Depending on the type of water or flooding that is present on the property, there may be serious health risks associated with coming into contact with the affected area. Though we will explain these categories and how you can spot them, it is best to call the Flood Restoration experts from Calloway Cleaning & Restoration at (513) 434-8316 to help you take care of the mess.
CATEGORY 1 — Referred to as 'Clear Water' or 'Clean Water', this first category of water is sanitary water and it poses no major health risks to those on the property. You can drink it, wash with it, cook with it, or bathe in it. Most of the water that comes into your New Miami property will be Category 1 until it leaves its source, either a supply line, an appliance, or melting snow or rain. Once Clear Water leaves its source, however, it can quickly become contaminated and deteriorate to Category 2 or 3. This is why it is so important to act quickly and call an expert at Calloway Cleaning & Restoration before the situation worsens.
CATEGORY 2 — Referred to as 'Gray Water', this water is definitely contaminated and is unsafe for either contact or consumption by you or anyone else on the property. Category 2 water is typical “overflow” water from an appliance, toilet, bathtub or drain. Like Clear Water, Gray Water will also deteriorate and turn to category 3 very quickly. The deterioration process from category 2 to category 3 will actually take far less time to become toxic, and should not go unattended in your New Miami, OH property for long. Help is only a Call-O-Way! (513) 434-8316
CATEGORY 3 — Commonly known as 'Black Water', this category of water is grossly contaminated and may be highly toxic to you and anyone on the New Miami, Ohio, 45011 property. It may contain raw sewage, pesticides, heavy metals or even toxic organic substances! Unlike the first two categories, Black Water will have a foul smell and likely contain pathogenic, toxigenic, or other harmful agents. It goes without saying that you shouldn't mess around with this stuff! Call Calloway Cleaning & Restoration for assistance at (513) 434-8316.
There are many different types of water and flood damages that can present themselves on your property in New Miami, Ohio, which is why it is extremely important that the Flood Restoration experts assisting you are familiar with and have the knowledge to deal with anything that comes their way. There are four basic classes of water damages that can occur, ranging from low to high severity. Here at Calloway Cleaning & Restoration, we are able to help you with your Flood Restoration project no matter where it might fall on this spectrum.
CLASS 1 — Low end of the scale when it comes to water damage ... Minor extraction required and few if any materials affected. Quickest drying and restoration time needed.
CLASS 2 — Middle of the scale ... Entire room or area is flooded with watermarks observed less than two feet up the walls. Moderate to lengthy extraction, drying and restoration time needed.
CLASS 3 — High end of the scale ... Usually designates water damage that has come from above. Ceiling and walls saturated above the two foot level. Heavy extraction, drying and restoration is required.
CLASS 4 — Unique, specialty, or creative drying and restoration techniques must be used when these class of damages have occurred.
The Institute of Inspection, Cleaning and Restoration Certification, more commonly known as the IICRC, is a certification and standard-setting organization for the inspection, cleaning, and restoration industries. The IICRC is widely considered to be the leading authority and source of professional knowledge in the Flood Restoration industry. Calloway Cleaning & Restoration as well as all of its employees are proudly certified through the IICRC and exemplify the organization's five key values on every Flood Restoration project in New Miami, Ohio, 45011. The IICRC's five key values are listed below:
Aside from our industry-specific certifications, Calloway Cleaning & Restoration is proudly accredited and has an A+ as well as 5-star rating through the Better Business Bureau. The Better Business Bureau is an organization that helps consumers find and become aware of local businesses that adhere to its high level of standards. For more than 100 years, BBB has helped people find and recommend businesses, brands, and charities they trust. The BBB's accreditation standards which we always work hard to adhere to are listed below:
Our water damage cleanup crews in New Miami, Ohio, 45011 work hard to identify the full extent of water damage, whether visible to the naked eye or not, often utilizing moisture reading technology to track progress in all of the affected areas. The flooded basement restoration experts here at Calloway Cleaning & Restoration of New Miami, Ohio, 45011 are available around the clock to help you in the event of flooding in your home or business.
Calloway Cleaning & Restoration's flooded basement restoration experts in the New Miami, OH, 45011 area always come to the scene equipped with a wide range of modern, industrial grade tools and technologies that help us provide your home or business with the very most effective drying conditions. Our commercial and residential flood restoration professionals are a part of the New Miami, Ohio, 45011 community. They are trained to treat every water damaged home with the same discretion they would if it were their own. With that in mind, Calloway Cleaning & Restoration's commercial and residential flood restoration professionals work tirelessly to ensure that no single valuable item is disposed of when it is not absolutely necessary to do so. Call us today at (513) 434-8316 to discover the Calloway Cleaning & Restoration difference.
Calloway Cleaning & Restoration of New Miami, OH is always ready and available to provide our customers with water damage cleanup experts around the clock. We know in a lot of cases that disasters don't always strike during normal daylight hours, which is why we are always available to assist you no matter what time or day it may be. The most important factor in Flood Restoration projects is the response time. Call us today at (513) 434-8316 and we will have a team responding within 30- 60 minutes on site.
Calloway Cleaning & Restoration has many years of experience working with insurance companies, insurance agencies, insurance adjusters and risk managers all over New Miami, OH, 45011 and the surrounding areas. One of Calloway Cleaning & Restoration's in-house Flood Restoration insurance claims assistance specialists will take the stress and burden of managing your Flood Restoration claim off your back so you can continue to live your life or run your business like normal.
When you partner with Calloway Cleaning & Restoration, our in-house Flood Restoration claims manager assigned to your case will take detailed photographs, carefully document the loss, and prepare a scope-of-work and estimate. They will then agree on the scope-of-work and estimate with your insurance company in order to settle your claim as well as prepare any necessary documentation that the insurance or mortgage company may require to process your insurance claim and provide you with the best possible coverage.
Here at Calloway Cleaning & Restoration in New Miami, Ohio, we strive to treat every customer as if they are family or friends. We understand the importance of doing our job correctly the first time. Our goal is to respond to any Flood Restoration projects within one hour. This is one of the ways we keep damage to a minimum and keep our customers satisfied. Please feel free to check out our 5-star Google, Facebook, HomeAdvisor, and BBB ratings to find out why Calloway Cleaning & Restoration is the premier name in all of New Miami, OH. Call us 24 hours a day, 7 days a week to join the Calloway family!
At Calloway, we specialize in making your home look great, feel amazing and be healthy for everyone who lives there. That’s why we focus on five types of cleaning—carpet cleaning, air duct/vent cleaning, furniture cleaning, tile/grout cleaning and odor removal—as well as five types of restoration—water/flood damage, fire/smoke damage, mold remediation, biohazard/crime scene/trauma cleanup and wind/storm damage.
We happily offer 24/7 services in Kentucky, Indiana and Ohio (both Cincinnati and Dayton). When you work with Calloway, you can rest easy, knowing that we’re a committed leader in the service industry. Quality service and superior customer care are just the beginning! Experience the magic of Calloway today.